Shipping Policy
At Leonard London, our top priority is delivering your order as quickly and efficiently as possible.
Shipping Overview
- Order cutoff time: 6:00 PM GMT (London)
- Processing time: 1–2 business days
- Transit time: 6–8 business days
- Estimated delivery: 7–10 business days total
Delivery Timeline
Day 1: Order Processing
We review your order details to ensure everything is accurate.
Day 2: Quality Control
Each item goes through a strict quality check to meet our high standards.
Day 3: Packaging
Your item is carefully packed and labeled for shipping with tracking.
Day 4: Dispatch & Transit
Your order is shipped. While most packages arrive within 6–8 days, delivery times may vary due to high demand or other external factors.
Possible Delays
Delivery may be affected by:
- Severe weather conditions
- Customs Inspections
- Local Courier delays
We appreciate your patience and understanding in such situations.
Agreement to Terms
By placing an order at https://leonard-london.co.uk you agree to our shipping terms as outlined above.
Contact
For any questions regarding this Shipping Policy, please contact us:
Store Name: Leonard London
Email: support@leonard-london.co.uk
Phone: +442045773218
Customer Service: Monday to Friday: 9:00 AM – 5:00 PM (UK Time)
We do our best to reply to your email within 1–2 business days.
Company Information
Store Name: Leonard London
Company Name: SatoActive
Address: Marketentsterlaan 39, 3454WN De Meern, Utrecht, The Netherlands
Company Number (KvK): 85805556
VAT Number: NL004155462B41